Assistance

To continue to provide you with the best possible experience on NeedyMindSet.com, here are the answers to the questions you often ask us.
Thank you for your visit.

ANSWERS TO YOUR QUESTIONS

Delivery times are between 3 and 20 working days in times of COVID, in Europe.

The standard delivery time observed is 2 to 4 days for France and 2 to 8 days for Belgium.

These shipping times are estimates and are not guaranteed. Estimates do not include the time required to create your products.

This delay can vary between 2 to 3 days depending on the quantity ordered.

I let you read the shipping policy .

Production centers:

We work with several suppliers. Our in-house management centers and partner facilities are located around the world.

We always carefully control the quality of the products we offer to offer you the best and work with the most requested carriers.

To order, all you need to do is:

  • Choose the items of your choice by clicking on ADD TO CART .
  • Either you continue your shopping by clicking on the Continue shopping link at the top of our site, or you select the VALIDATE MY CART button .
  • Fill in your Contact Information .
  • Click the Continue to Shipping button at the bottom.

You can also make a faster purchase by clicking on:

  • BUY NOW

Delivery is free for France and charged for other European countries for purchases of less than 20 euros.

You can find sample pricing on the Shipping Policy page.

No worries ! This remains exceptional even if some items come from different producers (shipments may therefore be slightly delayed). Your missing product should not be long!

We can track your order from your store by clicking on the " Track " link.

You can pay by credit card, PayPal account, Apple Pay and AMEX on our site.

We do not accept bank cheques, transfers or payments upon receipt.

We use tools that are the benchmarks for the security of transactions on the Internet.

We offer a "satisfied or refunded" guarantee on all our products according to our Refund Policy .

The entire site uses the TLS 1.2 secure protocol. This means that all data is encrypted in such a way as to make it impossible for third parties to retrieve it.

Check your browser support: SSL Labs SSL
The presence of symbol Where on the status bar of your browser as well as the " s " in the http address s indicates that you are in secure mode.

You will find the shop policies and conditions at the bottom of each page.
We remain available for any information from the Contact page.

Stand out with quality products from our new collection for you and your loved ones.

Check your unwanted emails (Spam):

It may happen that the e-mails you receive are saved in the Junk Mail folder – also called Spam – of your mailbox. Your messaging service does not yet know our email address, it activates its security. If in doubt, do not click on the links! You can write to us from the CONTACT page for confirmation from us.

Otherwise, in the "junk" folder, you can validate emails ending with @needymindset.com

Good shopping !